Payment Policy
Last updated: March 7, 2026
NZHANDICRAFT operates this website and online store to sell handcrafted products to customers. NZHANDICRAFT is a registered trademark in the United States. This store is powered by Shopify. Certain payment processing and related order handling functions are carried out by Ukrainian Treasures Inc.
This Payment Policy explains which payment methods we accept, how payments are processed, and what happens if a payment is declined, canceled, or refunded.
1. Accepted Payment Methods
We currently accept the following payment methods, subject to availability at checkout and your location:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- JCB
- Diners Club
Available payment methods may vary depending on your country, device, browser, and checkout settings.
2. Payment Processing
Payments placed through this online store are processed by third-party payment providers, including Authorize.net and PayPal, acting on behalf of Ukrainian Treasures Inc.
We do not store your full payment card details on our own servers.
3. Payment Security
Transactions made through our website are protected using secure encryption technologies, including SSL, to help protect your payment and personal information during checkout.
Although we take reasonable steps to use secure payment technology, no method of transmission over the internet or electronic storage is completely secure.
4. Billing Information
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases made through our store.
If we believe that the billing information provided is inaccurate, incomplete, unauthorized, or suspicious, we may delay, refuse, or cancel the order.
5. Currency and Charges
All charges are processed in the currency displayed at checkout.
Your bank, card issuer, or payment provider may apply additional charges, including currency conversion fees, foreign transaction fees, or other bank-related charges. We are not responsible for such additional charges.
6. Declined or Failed Payments
If your payment is declined or fails, your order may not be completed or may be placed on hold until payment is successfully received.
We are not responsible for declined transactions caused by your bank, card issuer, payment provider, fraud screening results, spending limits, incorrect billing details, insufficient funds, or technical issues outside our control.
7. Order Review and Verification
To help prevent fraud or unauthorized transactions, we reserve the right to review orders and request additional confirmation before accepting or processing a payment.
If necessary, we may contact you using the email address or phone number provided with your order.
8. Refunds
If a refund is approved, it will be issued to the original payment method used for the purchase, unless otherwise required by law.
The time it takes for a refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.
Refund eligibility and return-related conditions are governed by our applicable Return Policy.
9. Order Handling and Parcel Handover
We prepare customer orders and hand over prepared parcels to third-party carriers for delivery.
We do not provide postal, courier, transportation, shipping, or delivery activities ourselves. Delivery is carried out by third-party carriers such as Ukrposhta, FedEx, USPS, DHL, Royal Mail, GLS, or other applicable carriers.
10. Contact
If you experience any payment issues or have questions about this Payment Policy, please contact us at service@nzhandicraft.com.